Privacy Policy

Effective Date: April 27, 2026

1. Introduction

Manhattan Locksmith Express (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our Website.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

2. Information We Collect

a. Personal Information

We may collect personal information when you:

• Submit a contact form
• Request a quote
• Schedule a locksmith service
• Call, email, or text us
• Sign up for newsletters or promotions

Personal information may include:

• Name
• Email address
• Phone number
• Service address
• Details about your requested locksmith service
• Any other information you voluntarily provide

b. Non-Personal Information

We may automatically collect:

• Browser type and version
• IP address
• Device information
• Pages visited
• Date and time of your visit
• Referral website information

We use analytics tools to better understand website usage and improve our services.

3. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Support contact forms
• Measure advertising and marketing performance

You may disable cookies through your browser settings, although some website features may not function properly.

4. How We Use Your Information

We may use your information to:

• Respond to inquiries
• Provide estimates and locksmith services
• Schedule appointments
• Send service updates and marketing communications (where permitted)
• Improve website functionality and user experience
• Maintain business records
• Prevent fraud, abuse, and unauthorized activity

5. Phone Calls and SMS Communications

Phone calls may be monitored or recorded for quality assurance and training purposes where permitted by applicable law.

If you provide your mobile number, we may send appointment confirmations, service updates, or responses to your inquiries by SMS.

Reply STOP at any time to opt out of text messages. Standard message and data rates may apply.

We do not sell or share SMS consent information with third parties for marketing purposes.

6. Third-Party Services

We may use trusted third-party services, including:

• Google Analytics
• Google Maps
• Google reCAPTCHA
• Website hosting providers
• Third-party review platforms

These providers operate under their own privacy policies.

7. How We Share Information

We do not sell your personal information.

We may share information only when necessary with:

• Trusted service providers assisting our business operations
• Government authorities when required by law
• Fraud prevention or public safety investigations

8. Data Retention

We retain personal information only as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

Although we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request information about how your data is used

To exercise these rights, please contact us using the information below.

11. U.S. Users

This website is intended for users located in the United States, primarily those seeking locksmith services throughout Manhattan, NYC.

12. Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices or content of external websites.

14. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time.

Any updates will be posted on this page along with a revised Effective Date. Continued use of our website constitutes acceptance of the updated Privacy Policy.

15. Contact Us

Manhattan Locksmith Express
161 W. 4th Street
New York, NY 10014, USA

Phone: +1 (332) 287-2807
Email: info@manhattanlocksmithexpress.com